Consent Policy
Last Updated: June 22, 2025
1. Introduction
At LedgerWise Financial Solutions, we respect your privacy and are committed to protecting your personal information. This Consent Policy explains how we obtain, use, and manage consent in relation to collecting and processing your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
2. What is Consent?
Consent means any voluntary, specific, and informed expression of will, by which the data subject (you) agree to the processing of personal information relating to them. Consent can be provided in various ways, including but not limited to:
- Completing and submitting forms on our website
- Checking boxes on our website
- Clicking on "accept" or "agree" buttons on our website
- Verbally agreeing during phone conversations (which may be recorded)
- Signing a document in person
3. How We Obtain Your Consent
We obtain your consent when you:
- Submit a contact form on our website
- Subscribe to our newsletter
- Register for our services
- Agree to our terms and conditions, privacy policy, and this consent policy
- Engage with us directly via email, phone, or in person
In each case, we will clearly explain what you are consenting to, and you will have the option to withdraw your consent at any time.
4. Types of Personal Information We Collect
With your consent, we may collect the following types of personal information:
- Basic identification and contact information (name, address, phone number, email)
- Financial information necessary for providing our accounting services
- Information about your business if you are a business client
- Information collected through cookies and similar technologies on our website
5. How We Use Your Information
We use your personal information only for the purposes for which you have provided your consent, which may include:
- Providing accounting and financial services
- Responding to your inquiries
- Sending you information about our services
- Improving our website and services
- Complying with legal obligations
6. Withdrawing Your Consent
You have the right to withdraw your consent at any time. You can do this by:
- Clicking the "unsubscribe" link in our emails
- Contacting us directly using the information provided at the end of this policy
Please note that withdrawing consent will not affect the lawfulness of processing based on consent before its withdrawal. Additionally, if you withdraw your consent for us to process certain information, we may not be able to provide certain services to you.
7. Children's Consent
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our systems.
8. Changes to Our Consent Policy
We may update our Consent Policy from time to time. If we make material changes, we will notify you either through the email address you have provided us or by placing a prominent notice on our website. We will also update the "Last Updated" date at the top of this policy.
9. Contact Us
If you have any questions about this Consent Policy, please contact us:
- By email: [email protected]
- By phone: +27 37 744 4630
- By mail: 102 Loop Street, Cape Town, 8001, South Africa